NEWS

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Performance

Patient Participation Group
Patient Participation Group (PPG) is normally made of practice staff and patients that are representative of the practice population. In some cases, the PPG could be facilitated by patients with no practice involvement. The main aim of the PPG is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by the practice.

Using the PPG, GP practices are encouraged to promote the proactive engagement of patients and to seek views from practice patients through the use of local practice surveys. The outcomes of the engagement and the views of patients are published below if this practice has a PPG.

National Patient Survey
The information below is taken from the 2018/2019 GP Patient Surveys. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The results for this practice are depicted below. More detailed results from the GP Patient Survey 2018/19 are available from the GP Patient Survey website at: www.gp-patient.co.uk.

The proportion of patients who felt that their needs were met during their appointment at the surgery
79% of patients felt that their needs were met during their appointment at the surgery

The proportion of patients who were involved with their treatment and care
81% of patients said they were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

The proportion of patients who said that they felt they were treated with care and concern
89% of patients said they felt they were treat with care and concern during their appointment by the professional that saw them

The proportion of patients who said that they felt totally satisfied with the outcome of their appointment
74% of patients said that they felt totally satisfied with the outcome and decisions made in their appointment

The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better 84% of patients felt that their overall experience was good or very good

73% of patients reported it was easy to get through to the practice on the phone

82% of patients found the receptionist that they spoke to, to be very helpful

89% of patients waited 15 minutes of less to be called in for their appointment

95% of patients had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Our Contact Details

BD5 0NX

392 Little Horton Lane
Bradford
BD5 0NX

Appointments
Tel: 01274 721924

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Your Doctors Surgery in Bradford


Location & Contact

Little Horton Lane Medical Centre
392 Little Horton Lane
Bradford
BD5 0NX
Tel: 01274 721924

BD5 0NX
Opening Hours

Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00

Important Information
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